Privacy Policy

The Signal and its affiliates, subsidiaries, parent companies, partners, and connected entities respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, SMS/MMS text message services, and related services (collectively, the “Services”). By using our Services, you consent to the practices described here. If you do not agree, please do not use our Services.

1. Information We Collect

1.1 Information You Provide Directly

1.2 Information Collected Automatically

1.3 Information from Third Parties

We may receive information about you from third-party sources including analytics providers, advertising networks, and social media platforms.

2. How We Use Your Information

• Service Delivery: To deliver sports picks, analysis, and content via SMS and our website
• Account Management: To create, maintain, and manage your account and subscription
• Communications: To respond to inquiries, send service updates, and provide customer support
• Payment Processing: To process transactions and manage billing
• Improvement: To analyze usage patterns and improve our services, content, and user experience
• Marketing: To send promotional offers and updates with your consent
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address fraud, abuse, and security issues

3. SMS/Text Message Privacy

SMS data is used solely for delivering the services you have consented to receive. We may share data with SMS gateway providers only as necessary to deliver messages, subject to strict confidentiality obligations. We maintain opt-in consent records (date, time, method, keyword, phone number) in compliance with TCPA and CTIA guidelines.

4. How We Share Your Information

We do not sell your personal information.

• Service Providers: We share information with trusted third-party providers who assist in operating our business (payment processors, SMS delivery services, analytics platforms)
• Legal Obligations: We may disclose information when required by law, regulation, subpoena, or court order
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information when you have given us explicit permission to do so

We do not share your information with third parties for their own independent marketing purposes without your explicit consent.

5. Cookies & Tracking Technologies

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand how visitors interact with our site
• Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
• Functional Cookies: Remember your preferences and settings for a personalized experience

You can manage cookie preferences through your browser settings. We may also use tracking pixels in emails and text messages to measure engagement.

6. Data Security

We implement reasonable safeguards including encryption (SSL/TLS), secure storage, access controls, and regular security assessments. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

• Active account data is retained for the duration of your account or subscription
• SMS consent records are retained for a minimum of 5 years per TCPA requirements
• Payment records are retained as required by applicable tax and financial regulations
• Upon account deletion or opt-out, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law

8. Your Rights & Choices

8.1 Opt-Out of Texts

Reply STOP to any message or email support@picks.info to opt out of text messages at any time.

8.2 Opt-Out of Marketing Emails

Click the unsubscribe link included in any marketing email we send.

8.3 Access, Correction & Deletion

Email support@picks.info to request access to, correction of, or deletion of your personal information. We will respond within 30 days.

8.4 Do Not Track

Our site does not currently respond to “Do Not Track” browser signals.

9. California Privacy Rights (CCPA/CPRA)

10. Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with applicable privacy laws may have similar rights to those described above. Contact support@picks.info to exercise your rights.

11. Children's Privacy

Our Services are not intended for individuals under 21. We do not knowingly collect personal information from anyone under 21. If we discover that we have inadvertently collected such information, we will promptly delete it. Contact us immediately if you believe we have collected information from someone under 21.

12. Third-Party Links

Our Services may contain links to third-party websites and sportsbooks. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Services after any modifications constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us. Also see our Terms of Service.